Your Trust, Our Promise
At Hom-Away, your privacy isn't just protected, it's respected. We understand the importance of keeping personal and property information safe, whether you're a homeowner or a guest.
What We Collect
To provide a seamless experience, we may collect essential information such as:
- Name, contact details, and identification documents
- Property information for management purposes
- Guest preferences, booking details, and stay feedback
- Device and usage data for improving our digital services
How We Use Your Information
All data we collect is used to improve our services and support your experience with us.
- To manage bookings, services, and communication
- For internal analytics and performance tracking
- To comply with legal obligations and local regulations
- To personalize services and provide better recommendations
Sharing & Disclosure
We only share information with trusted partners and only when absolutely necessary.
- Third-party service providers (e.g., housekeeping, maintenance, legal)
- Government authorities (when required by law)
- We never sell or rent your personal information
Data Protection & Security
We use secure systems and encrypted technology to keep your information safe.
- Access is restricted to authorized personnel only
- We regularly review and update our security practices
- Your data is retained only for as long as needed to serve its purpose
Your Rights
You're in control of your information.
- Request access, updates, or deletion of your personal data
- Opt out of marketing communication at any time
- Contact us for any privacy concerns or clarifications